Returns


Return Policy

If you are not happy with your purchase, you may return within 14 days of shipment. Please note that shoes must be in original, unworn condition to be accepted for returns.

Please be advised that you are responsible for the shipping fees incurred for the return. We will issue a return as store credit. Once we have received your package, please allow 3-8 business days to be processed.

Please send your return package to the following address:

Threads On Carson
Attn: Returns/Exchanges
1511 E Carson St.
Pittsburgh, PA 15203

You can also return an online order in-store.

Any other questions please call or email us.